Baylor Surgical Hospital at Las Colinas | Patient Rights

Patients: Rights

Your Rights


• Receive access to equal medical treatment and accommodations regardless of race, creed, sex, national origin, religion or sources of payment for care.

• Be fully informed and have complete information,to the extent known by the physician, regarding diagnosis, treatment, procedure and prognosis, as well as the risks and side effects associated with treatment and procedure prior to the procedure.

• Exercise his or her rights without being subjected to discrimination or reprisal.

• Voice grievances regarding treatment or care that is (or fails to be) furnished.

• Personal privacy.

• Receive care in a safe setting.

• Be free from all forms of abuse or harassment.

• Receive the care necessary to regain or maintain his or her maximum state of health and if necessary, cope with death.

• Expect personnel who care for the patient to be friendly, considerate,respectful and qualified through education and experience, as well as perform the services for which they are responsible with the highest quality of services.

• Be fully informed of the scope of services available at the facility, provisions for after‐hours care and related fees for services rendered.

• Be a participant in decisions regarding the intensity and scope of treatment. If the patient is unable to participate in those decisions,the patient’s rights shall be exercised by the patient’s designated representative or other legally designated person.

• Make informed decisions regarding his or her care.

• Refuse treatment to the extent permitted by law and be informed of the medical consequences of such refusal. The patient accepts responsibility for his or her actions including refusal of treatment or not following the instructions of the physician or facility.

• Approve or refuse the release of medical records to any individual outside the facility, or asrequired by law or third party payment contract.

• Be informed of any human experimentation or other research/educational projects affecting his or her care of treatment and can refuse participation in such experimentation or research without compromise to the patient’s usual care.

• Express grievances/complaints and suggestions at any time.

• Access to and/or copies of his/her medical records.

• Be informed as to the facility’s policy regarding advance directives/living wills.

• Be fully informed before any transfer to another facility or organization and ensure the receiving facility has accepted the patient transfer.

• Express those spiritual beliefs and cultural practices that do not harm or interfere with the planned course of medical therapy for the patient.

• Expect the facility to agree to comply with Federal Civil Rights Laws that assure it will provide interpretation for individuals who are not proficient in English.

• Have a regular assessment of pain.

• Education of patients and families, when appropriate, regarding their roles in managing pain.

• To change providers if other qualified providers are available. If a patient is adjudged incompetent under applicable state health and safety laws by a court of proper jurisdiction,the rights of the patient are exercised by the person appointed under State law to act on the patient’s behalf. If a state court has not adjudged a patient in competent, any legal representative designated by the patient in accordance with state laws may exercise the patient’s rights to the extent allowed by state law.

  • Our Departments

    • Ear, Nose and Throat

      Ear, Nose and Throat (ENT) or Otolaryngology is a medical specialty that focuses on the management and treatment of patients with diseases and disorders of the ear, nose, throat and related structures of the head and neck.
    • General Surgery

      The prospect of a surgical procedure is stressful no matter what, but knowing you’re in a hospital with a highly-trained surgical team can make a big difference when you’re about to enter the operating room.
    • Gynecology

      Sometimes, does it feel like you have a mass bulging out of your vagina? Is walking or standing difficult? Is sexual intercourse painful? Do you have difficulty emptying your bladder or bowel?
    • Internal Medicine

    • Ophthalmology

      Ophthalmology is the specialty involved with treatment and surgspecialty_ophthalmologyery of the eye. Ophthalmologists perform surgeries of the eye, eyelids, eye muscles, optic nerves and orbit.
    • Oral and Maxillofacial Surgery

      Oral and maxillofacial specialists diagnose and treat many diseases, injuries and defects of the hard and soft tissues of the oral (mouth) and maxillofacial (jaws and face) regions.
    • Orthopedic

      Baylor Surgical Hospital at Las Colinas offers comprehensive orthopedic care with some of the latest surgical techniques to help our patients overcome orthopedic injuries
    • Pain Management

      Everyone experiences pain at one point or another and this unpleasant feeling often lets you know that something may be wrong.
    • Plastic Surgery

      The decision to have plastic surgery is an important one, and choosing the right plastic surgeon is crucial.
    • Podiatry

      Podiatry is the branch of medicine dedicated to the study of medical and surgical treatment of disorders of the foot, ankle and lower extremity.
    • Spine Surgery

      Baylor Surgical Hospital at Las Colinas partners with a team of expert spine specialists to provide advanced care for back, neck and spinal disorders.
    • Urology

      Our urologists provide expertise and surgical treatment for urinary disorders of the male and female urinary tracts, as well as conditions of the male genital tract or reproductive system
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