Baylor Surgical Hospital at Las Colinas | Nondiscrimination Notice

Baylor Surgical Hospital at Las Colinas complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.  Baylor Surgical Hospital at Las Colinas does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Our health plans are also subject to the section 1557 Nondiscrimination requirements and will be operated accordingly.

Baylor Surgical Hospital at Las Colinas :

  • Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
    • qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
    • written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals
  • Provides free language services to people whose primary language is not English, such as:
    • qualified interpreters or a language line
    • information written in other languages

If you need these services, contact Baylor Surgical Hospital at Las Colinas’ ADA Coordinator/QI Director at 972-868-4000

If you believe that Baylor Surgical Hospital at Las Colinas has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

ADA Coordinator/QI Director
Baylor Surgical Hospital at Las Colinas
400 W I-635, Suite 101
Irving, TX 75063
Telephone: 972-868-4000
Fax: 972-868-4009
Email: BSHLC_Nondiscrimination@uspi.com
Language Line: 877-274-9745
TTY Number: 877-486-2048

You can file a grievance in person or by mail, fax or email.  If you need help filing a grievance, Baylor Surgical Hospital at Las Colinas’s ADA Coordinator/QI Director is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C.  20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Nondiscrimination Notice – Espanol

 

 

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